On behalf of our entire Ohio Motorcycle Group Family, I first want to express our concern for all of you and your families during this trying time and hope that you are all safe and healthy.
We are all anxious to get out of the house and get our riding season started, so we can enjoy the sport we all love, and to get our folks back to the dealership doing what they love to do as well. However, I must make decisions with the best interest of our team, our customers, and our communities as our priority.
With the extension of the “Safe at Home” directive and the belief that the next 2 weeks will be some of the worst for the virus, we are forced to make further adjustments. We will continue to follow the government guidelines and do what we feel is best for the care of all.
As a result, effective 4/11/2020, we will be closing our store operations to the public. Our plan is to open back up on 4/27/2020. We tentatively plan to open for Service Customers at that date under limited hours. This date could change should there be different guidance from the government.
During this time our staff will be working from home to provide the following services:
- Phones will be active during the newly published business hours. Managers are on call to answer any questions or concerns.
- We will monitor the store email and respond to inquiries.
- Facebook and our websites will be monitored daily and we will respond to you.
- Our inventory of New and Used motorcycles is available to view on-line. All inquiries will be responded to by a manager. You can shop online just like always, and we can help you purchase without leaving your home.
We strongly encourage anyone with a bike still in our service department to schedule a pick-up appointment by April 10th.
Thank you for your friendship, support and understanding during these unprecedented times! We will continue to monitor current situations and will adjust, as necessary, to protect our customers, our team and our communities.
We all look positively toward the future when we can be out on the road riding our Harleys!